DOMAIN 5: PROFESSIONAL AND PERSONAL PRACTICE
INTRODUCTION
This domain relates to the practice of pharmacy in a professional, legal and ethical manner to manage and deliver pharmaceutical services in a multidisciplinary setting.
The competencies required in Domain 5 ensure good personal and professional practice and they are:
| 5.1 | Patient-centred care; |
| 5.2 | Professional practice; |
| 5.3 | Ethical and legal practice; |
| 5.4 | Continuing professional development; |
| 5.6 | Collaborative practice. |
DOMAIN 5: PROFESSIONAL AND PERSONAL PRACTICE
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COMPETENCIES
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BEHAVIOURAL STATEMENTS
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| 5.1.1 | Develop and establish policies, procedures and approaches that support the use of technology and innovation to improve patient care. |
| 5.1.2 | Demonstrate the ability to develop, implement, maintain, and monitor a patient records administration system in accordance with relevant legislation. |
| 5.1.3 | Establish and maintain effective organisational and interdisciplinary teams to ensure quality patient care. |
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| 5.2 | Professional practice |
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| 5.2.1 | Develop strategies to ensure that pharmacy personnel practise in a manner that upholds professionalism. |
| 5.2.2 | Recognise the diversity of individuals and populations. |
| 5.2.3 | Put systems in place to ensure that pharmacy personnel consistently achieve a high standard of work. |
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| 5.3 | Ethical and legal practice |
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| 5.3.1 | Apply principles of ethics, diversity, equity, inclusion, and justice in pharmacy practice. |
| 5.3.2 | Contribute to the development and sustainability of a diverse, inclusive, and competent public health workforce. |
| 5.3.3 | Demonstrate knowledge and application of all relevant legislation, guidelines, policies and procedures as it applies to public, environmental, and occupational health and management within the pharmaceutical healthcare system. |
| 5.3.4 | Develop and update protocols to ensure that public health pharmacy practice is in line with current legislation. |
| 5.3.5 | Develop systems and processes to treat patients with sensitivity, empathy, respect, and dignity. |
| 5.3.6 | Develop ethical and professional practice guidelines to establish appropriate boundaries among patients, pharmacy staff, and other healthcare professionals. |
| 5.3.7 | Contribute to the development of new and amended pharmacy-related legislation and guidelines. |
| 5.3.8 | Apply the principles of ethics in managing ethical dilemmas in a structured manner. |
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| 5.4 | Continuing professional development |
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| 5.4.1 | Develop, implement, and maintain continuous professional evidence of training and assessment. |
| 5.4.2 | Identify knowledge and skills gaps to advance the role of a public health and management pharmacist. |
| 5.4.3 | Develop a personal development plan to keep abreast with the provision of pharmaceutical and public health guidelines. |
| 5.4.4 | Demonstrate the ability to provide and receive peer reviews. |
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| 5.5.1 | Develop and implement a vision for a healthy community. |
| 5.5.2 | Provide leadership to promote personal, team and organisational development. |
| 5.5.3 | Create opportunities for creativity and innovation. |
| 5.5.4 | Practise effective leadership and management in a healthcare environment. |
| 5.5.5 | Contribute to the initiation, development, and continuous improvement of pharmaceutical services. |
| 5.5.6 | Play a leading role in pharmaceutical decision-making. |
| 5.5.7 | Develop systems and processes to ensure that work is carried out in an organised and efficient manner. |
| 5.5.8 | Educate pharmacy personnel on problem-solving and conflict management skills. |
| 5.5.9 | Educate pharmacy personnel on the importance of trust relationships to ensure effective communication with patients, pharmacy staff, and other healthcare professionals. |
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| 5.6 | Collaborative practice |
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| 5.6.1 | Provide evidence-based services, advice and information on health and well-being interventions to all healthcare professionals and other stakeholders. |
| 5.6.2 | Work collaboratively with other healthcare professionals. |
| 5.6.3 | Advocate for the inclusion of pharmacists in all multidisciplinary healthcare teams. |
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